Setup Guide

Install synthiabot on your store in about 5 minutes. No coding required — you only copy one snippet and paste it into your site. Your personal snippet is in your dashboard after you sign up; it looks like this:

<script
  src="https://synthiabot.com/api/widget/embed.js"
  data-widget-id="YOUR_WIDGET_ID">
</script>

Your dashboard shows the same snippet with your own widget ID already filled in — just copy it from there.

1. Shopify

  1. In your Shopify admin, go to Online Store → Themes.
  2. Click the ⋯ (three dots) next to your live theme and choose Edit code.
  3. Open theme.liquid.
  4. Paste your embed code just before the closing </body> tag.
  5. Click Save. The chat bubble now appears on every page of your store.

No app install is needed, and the snippet works on every Shopify plan.

2. WordPress / WooCommerce

  1. In WordPress admin, use a plugin like “Insert Headers and Footers”, or go to Appearance → Theme File Editor.
  2. Paste your embed code in the footer section.
  3. Save and visit your site — the chat bubble appears automatically.

3. Wix

  1. Add the snippet with Wix’s custom code feature.
  2. Choose to add it to all pages, in the body end section.
  3. Click Apply, then Publish.

4. Squarespace

  1. Open Settings → Advanced → Code Injection.
  2. Paste your embed code in the footer field.
  3. Click Save. The chat bubble appears on every page.

5. Webflow / any other website

  1. Open your site settings and find the custom code section (in Webflow: Site Settings → Custom Code).
  2. Paste your embed code in the footer code field, before </body>.
  3. Save, then publish your site. For a plain HTML site, paste the snippet directly into your HTML before </body>.

6. Check that it works

  1. Open your website in a new browser tab.
  2. Look for the chat bubble in the bottom-right corner and click it.
  3. Ask it something only your store would know — for example a product price or your shipping policy. If it answers from your site content, setup is done.

New to synthiabot? Try the live demo first on our demo page — no sign-up needed.

Frequently asked questions

Do I need coding skills?

No. Installation is copy and paste only. If you can copy text and click Save, you can install synthiabot.

Do I need to install the Shopify app?

No. Pasting the snippet is enough — the chat bubble appears on every page of your store. There is nothing else to install.

I pasted the code but I don’t see the bubble. What now?

First, make sure you clicked Save after editing theme.liquid (or the equivalent on your platform). Then hard-refresh your store page (Ctrl+Shift+R or Cmd+Shift+R). Double-check the snippet sits just before </body> and not inside another tag. Still stuck? Write to support@synthiabot.com and we will help.

Can I change the bubble color or greeting?

Yes. After sign-up, open your dashboard and customize the color, greeting message and language for each chatbot.

How do I remove synthiabot from my site?

Delete the snippet from theme.liquid (or wherever you pasted it) and save. The bubble disappears immediately.

Which plan do I need to install it?

Any plan — including the 14-day free trial, which needs no credit card. See pricing for the details.

Ready to put AI support on your store?

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