Everything your store needs to answer customers, in one AI agent
Six modules that cover the questions shoppers actually ask — from product details to order tracking and after-sales. What is live is labelled live; what is still on the roadmap is labelled as such.
14-day free trial · No credit card required · From $29/mo
Product Knowledge
The agent answers from your own knowledge base — your docs, product pages and FAQs — not from guesswork.
- ✓ Upload your docs and FAQs
- ✓ The AI crawls your website for products and answers
- ✓ Answers stay grounded in your store content
Customer Support
A 24/7 first line of support for the everyday questions that fill your inbox.
- ✓ Answers product and policy questions around the clock
- ✓ Website and chat available in 11 languages
- ✓ Hands off to a human when it is unsure, instead of making things up
Order Tracking
Shoppers can check where their order is, without waiting for a reply from your team.
- ✓ Read-only order lookup
- ✓ Order number and checkout email must both match
- ✓ No order details are shared without that match
Returns & Refunds
Cancel, change address and refund requests go through your approval first — nothing is executed without you.
- ✓ Cancel or change-address requests wait in an approval queue
- ✓ Refund requests are full-order, within a 30-day window
- ✓ You approve in the dashboard; only then is it processed
Human Handoff
When the AI cannot help, the conversation is handed to a person — with the context kept.
- ✓ Handoff when the AI is unsure or the shopper asks for a human
- ✓ Lead capture keeps the shopper's contact details
- ✓ Available on Growth and Scale plans
Analytics
A merchant view of what shoppers ask, so you can see which products and questions come up most. Available on Growth and above.
- ✓ Conversation volume over time
- ✓ Most-asked questions and products (rough word counts)
- ✓ Handoff counts; solved trends start from the day the Solved button went live
Live in three steps
No developer needed. Most stores are live the same day.
- 1
Sign up
Create your workspace and start the 14-day free trial. No credit card required.
- 2
Teach it your store
Upload your docs or let the AI crawl your website for products and FAQs.
- 3
Paste one snippet
Paste the chat widget snippet into your site. Setup takes about 5 minutes.
Let the AI answer the next customer
Start with a 14-day free trial. Your widget pauses when the trial ends — nothing is charged until you choose a plan.
From $29/mo · Cancel anytime · 30-day money-back guarantee
Note: Product recommendations and sales-conversion help are on the roadmap. They are not live features yet and are not advertised as such on this page.