How Synthiabot Works

From sign-up to live AI support in seven steps. No coding required — connect your store, teach the AI your products, and let it answer your customers 24/7.

Most stores finish setup in about 5 minutes.

1. 1

   Create Account

   Sign up and create your workspace. Start with a 14-day free trial — no credit card required.

   Create your account →
2. 2

   Connect Your Store

   Choose your platform and authorize the connection. Shopify connects with OAuth; other platforms connect by pasting one snippet on your site.

   See the setup guide →
3. 3

   Import Product Knowledge

   Add your product catalog, FAQs, and store policies to the knowledge base, so the AI answers from your real product information — not guesses.

   Open the knowledge base →
4. 4

   Configure Your AI Agent

   Set your agent's name, language, tone, and reply rules, and decide when a conversation should be handed over to a human.

   Configure your agent →
5. 5

   Test Your AI Agent

   Try it out before it talks to customers: ask product questions, check an order, and test an after-sales question.

   Try the live demo →
6. 6

   Deploy to Your Store

   Install the widget on your store and preview it live. You can see the install status and remove it at any time.

   See install steps →
7. 7

   Monitor Performance

   Follow conversation history and how each conversation was handled in your dashboard, and see what customers ask most.

   See recent activity →